View account balances, make payments and transfers, plus go beyond everyday banking with features and tools that help you see the big picture and plan for what's next.
SECURITY & PROTECTION
Reset your user ID and password
Reset your security questions
BB&T uses advanced encryption technology
Your complete account numbers are never transmitted
PAYMENTS, TRANSFERS & DEPOSITS Pay a bill Transfer money between accounts Pay a friend by email or text Deposit a check
CUSTOMIZATION Organize your dashboard by what’s most important to you Add a profile image Personalize your debit card
MANAGE ACCOUNTS Manage your BB&T accounts, account details and transactions Link accounts, bills and investments from outside of BB&T Temporarily disable your debit card and enable custom settings Monitor your monthly budget and see what’s left to spend Search and view transactions by category
CONTACT US Call, email or schedule an appointment with your local banker View customer service wait times and bypass the automation system Find a local branch or ATM
OTHER TOOLS & FEATURES View your account balance before you log on Capture, organize and attach receipts Calculate tips based on quality and type of service Earn cash back on debit card purchases Track mortgage rates and trends View and redeem your credit card rewards
GETTING STARTED Open a BB&T account Enroll in online banking to get a user ID and password Get the app on a device with iOS 7.0 or higher
SUPPORT Contact BB&T at 888-228-6654 (888-BBT-ONLINE)
BB&T does not charge fees to get or use the U app. Your mobile carrier may charge for text messaging and web access services. Check with your carrier for information about their fees.
© 2016, Branch Banking and Trust Company. All rights reserved. Branch Banking and Trust Company is a Member FDIC.